CARE Failing Forward

Don't Jump Straight to Digital: What Ebola Taught Us About Trying to Force New Systems in Crisis

Holly Radice talks about how people have limited bandwidth to adopt new things in crisis, and how cash transfers in Ebola failed at digital solutions because of unrealistic expectations. Her recommendations: do everything you can to adapt and expand existing systems to push out cash safely, examine your context very carefully and frequently to see what market approaches work, and start planning now for cash transfers during recovery in a few months. Be empathetic to participants and financial service providers, and respect that everyone is affected. Finally, stay in touch with partners and cash working groups to find solutions that will support everyone.

From Supervision to Empowerment: New Ways to Partner for Sustainability (English Version)

In this translation from the French Episode, Sandra Georges from CARE Cameroon talks about the CHAMPS project, and how they have had to move from "make others do" to "do together" to "let others do." It involves changing the way we think about partnership, gradually handing over responsibility, and believing local teams and communities about what approaches work best.

Push Aside the Panic: Thinking Bigger than Just a Health Response to COVID 19

Alfred Makavore, a key responder in CARE's Ebola response in Sierra Leone in 2014-2015, share's lessons about how to improve our COVID-19 response. "At first, we thought it was just a clinical problem, and we treated it like that." Alfred encourages teams to think beyond a clinical response, to understand what communities are facing, and to build trust. "We have to push aside the panic." Engaging governments, setting up local coordination, and trusting field teams to make decisions are some of his key recommendations.

 

Expect to Fail: Advocacy, Partnership, and Women Workers' Rights

Daniel Almeida from CARE's Latin America Regional office warns, "Don't lose sight of the real reason you are doing this work." He's talking about how to do advocacy more effectively in partnership with social movements. Do your political economy analysis, have clear communication with partners, invest for the long term, and expect to fail. He tells teams, "not to expect to have results that are 100% things that they showed in the design." Learn more about this work from the recent paper: CARE International Advocacy and Influencing.

Planning a Better COVID-19 Response: How Mistakes from the Ebola Crisis Can Help

Learn to act with imperfect information. Take calculated risks. Remember who is most at risk. Those are just some of the calls to action from Andres Gomez de la Torre, drawing on CARE's learning from Ebola response. Originally recorded in August of 2018, this podcast has critical lessons that CARE is using today in planning our COVID 19 response, and are an important call to action as we know some of the world's poorest countries are about to get hit with a crisis for which they are not prepared.

It will never happen in 6 months: Lessons from building financial apps in Uganda

Melch Natukunda from CARE Uganda talks about trying to build the first ever financial services app that linked poor rural women to banks. What's the biggest lesson? "it’s not just financial services. Anything we do should be trying to lighten women’s burden and help her with the other challenges she’s dealing with.” It's also about remembering that, "at a bank, someone is looking at this project and saying, 'is this giving me profit?' That will never happen in 6 months." You need at least 5 years to build something that will really work, but once you've got it, it can work for millions of people.

Just Live It: How to learn from failure in the conservation sector

Iain Dickson from Birdlife talks about his project, "Embracing Failures" which is developing a failure taxonomy that helps conservation organizations learn about the underlying causes of failure. What can we do to get better at learning from failure? "Just live it," says Iain. "We think about it as a complex overarching problem, but many of the solutions are simple." One of the key solutions they found was that there's appetite to talk about failure, but it works best when this is a conversation, and not an exercise filling out forms.

From Supervision to Empowerment: New Ways to Partner for Sustainability

Episode Francophone:Sandra Georges de CARE Cameroon discute le projet CHAMPS, et la transition de supervision a l'autonomisation. Ils changeaient leur approche de "faire faire" a "faire avec" a "laissez faire". L'approche comprenne la transition graduelle, un changement d'avis sur le partenariat, et la confiance aux communautes.

French Episode: Sandra Georges from CARE Cameroon talks about the CHAMPS project, and how they have had to move from "make others do" to "do together" to "let others do." It involves changing the way we think about partnership, gradually handing over responsibility, and believing local teams and communities about what approaches work best.

Walking the Tightrope: Balancing Participation and Independence in Evaluations

Kylie Hutchinson, independent evaluator and author of three books about evaluation and program planning: Evaluation Failures: 22 Tales of Mistakes Made and Lessons Learned, A Short Primer on Innovative Evaluation Reporting, and Survive and Thrive: Three Steps to Securing Your Program’s Sustainability talks about how to learn from common evaluation failures to improve impact and social justice. Her two tips are learning how to engage stakeholders more effectively and understand context when you're doing an evaluation. Here are three questions to ask yourself before launching an evaluation: 1) What are we trying to learn? 2) What are we going to do about the answers? 3) When do we need to know?

If you want to learn more, you can read a free chapter in the book here, or find some tips on how to find evaluators here: http://evaluationforleaders.org

 

Understand Your Entry Points: How Admitting Failure Transforms Policy

Peter Lochery from CARE and Matt Freeman from Emory University discuss how research showed our programs weren't sustainable, and how admitting that failure helped drive innovation and national policy transformation in Kenya. They talk about 13 years of research partnership in the SWASH+ project--and how influencing policy has to be based on a willingness to admit what's not working, and an understanding of entry points and how the system works.

Answering Practical Questions Instead of Academic Ones: How to design research that makes more sustainable programming

Learning to be less dogmatic about answering the most important academic questions, but instead focus on the practical questions that would allow project teams to "innovate and push" around creating sustainable programs for WASH in schools. Matt Freeman from Emory University and Peter Lochery from CARE talk about what they learned trying to create research that moved programs forward, and allowed us to get better at the work--even when it wouldn't contribute to publications in prestigious journals. They talk about 13 years of research partnership in the SWASH+ project--and how lots of smaller, practical studies with rigorous methods were more useful than one big RCT.

Scale and Replication: How the MENA Region is Using Failure to Create Programs that Last

"Fear of failure is the only thing that ensures your dreams won't come true." Hiba Tibi from CARE's Middle East and North Africa hub talks about what they're learning from programs that didn't work, and how they are using those lessons to improve sustainability and scale. A big lesson is that Women's Economic Empowerment programs have to focus on both gender equality AND solid business cases--but many programs only manage one or the other. You can check out more lessons in the recent paper: Bringing Gender Equality Closer to Women's Economic Empowerment.

9 Things You're Probably Doing Wrong: Lessons from Global Cash Programming

Holly Radice--CARE's Global Cash and Voucher Assistance Advisor--talks about the most common mistakes she sees when people implement cash programming. Some of her tips? Pay attention to GBV, focus on women and engage men, and most of all--don't be afraid of cash! There are lots of resources that can help you get it right.

What's Wrong With Happy Families?

How can using the phrase Happy Families actually hurt women and set feminism back? Jayanthi Kuru-Utumpala and Zainab Ibrahim from Chrysalis--a CARE affiliate in Sri Lanka--tell us lessons learned from the EMERGE project engaging men and boys, and working with feminist groups. Some key lessons: let local groups take the lead, engage with respect and humility, and pay attention to your wording. Concepts need to translate not just in language, but also in ideology. Also check out the paper on working with social movements, and how we can improve women's rights by taking a back seat.

Design For Everyone, Not for Experts

"You need to design for real people, not for experts." "Be ruthless with what you really need, and what's just nice to have" Isadora Quay from CARE's Gender and Emergencies work discusses CARE's Gender Marker, and all of the attempts it took to get to a tool that would actually work for the organization, not just the experts. It's about building tools that can turn everyone into a gender champion, and not tools that contain everything. The other secret? Design on a napkin!