CARE Failing Forward

Perception is Everything

When you're leading a change to have more equity in your staffing practices, people who hold privilege will feel that they are losing power, no matter what the data says. You also don't usually get to such a profound organizational change unless you REALLY have a problem. Listen to Esther Watts talk about how CARE Ethiopia had to change it's policies and practices so the staff was no longer 26% women--the worst equity rate of any office in the CARE federation, and what they had to do to get there. Diversity makes a difference, and you have to have a lot of courage to get there. Esther's advice? "go go go. Stand by the courage of your convictions."

Sit in the Failure

We learn more when we have to sit in a failure than we do when we succeed. Listen to Sarah Eckhoff talk about what happened when we offered and opt out to CARE's Gender Marker. It showed us a lot about commitments to the process, data overload, and when reporting is optional. It also changed our approach to supporting teams in the gender marker process.

Get Over It: Learning from Failure 2022

"If failure is uncomfortable, get over it." Rebecca Rosetti and Tara Ross talk about CARE's 2022 Learning from Failure, and how their background in laboratory sciences helped them learn early that failure is inevitable. "Failure is just data." They talk about what CARE sees as big gaps this year--partnerships and sustainability--and how we can now see that projects are improving over time. Gender and M&E have been two big areas of improvement since we started.

The Data Belongs to Them

In part 2 of her podcast, Kalkidan Yihun talks about how to make sure that data transforms into action--and especially that women and girls who contribute data get that data back in ways they can use themselves. Instead of extractive processes that feed into a black box that communities never see, think about how to format and share data so women can act. Who needs to see it? Who will take action? What ways make sharing that data safe for people who provided it? Kal coordinates the Women Respond project, and offers tips and lessons about what doesn't work (and does) in putting women's voices first.

We should not be a burden

Kalkidan Yihun talks about how to redesign data collection so it centers what people--especially women--want and need, instead of being a burden on their time and lives because of what's easiest for the data collectors and researchers. Kal coordinates the Women Respond project, and offers tips and lessons about what doesn't work (and does) in putting women's voices first.

Always Have a Plan B: How to Assess Risk within Partnerships

What do you do when your pursuit of a necessary program partner falls through? Don’t waste time on pushing a failed strategy, and don’t be afraid to move on. How do you guarantee commitment from partners early on? Assess interest from partners to ensure equal buy-in on both sides.  Naureen Chaudhry identifies two challenges and the resulting lessons experienced by the CARE Pakistan team while working with female entrepreneurs through the CARE Ignite Program.

Know Your Partners

Tran Thi Minh Nguyet discusses her experience with working to increase access to finance for local micro and small women-led businesses in Vietnam through the CARE Ignite program. Partnerships with microfinance institutions can prove to be very difficult in these contexts. How to work against experiencing potential failures with these partners? Build in flexibility in financial product development that allows for pivots in the face of issues. Additionally, have a deep understanding of your partner from the start and develop output based contracts with potential partners to prevent failures during product rollout.

What we think we know: why cash didn’t work without addressing GBV

Cash transfers designed to help women re-enter markets after COVID-19 lockdowns lifted worked really well, AFTER we added programming to address GBV. Partway through the project, gender dialogues showed that women were facing so much violence that even cash was not enough to get back into the market. So the project re-designed their work to include social norms and addressing GBV, and helped more than 1,400 vendors get back on track. Media Matyanga talks about what the team learned, how they learned it, and what they did next.

La conversación difícil e incómoda (en español)

Como trabajadores humanitarios/as la conversación difícil e incómoda es muchas veces necesaria, si de verdad queremos tratar a fondo temas como el antirracismo, la descolonización y la igualdad de género.  

 

Resumen: Considerando temas mencionados entre los diferentes podcasts anteriores y en vísperas de la Vision 2030 decidimos realizar nuestro primer podcast en Castellano con el fin de hablar sobre temas como lo son la aceptación de los errores, el antirracismo, la descolonización y feminismo. Y cómo crear espacios de reflexión dentro de los diversos equipos que promuevan el reconocimiento de los errores, la deconstrucción y análisis sobre interseccionalidad es crucial para llevar nuestro trabajo humanitario... a un nivel más humanitario.

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English:

Title: As humanitarians, the difficult and uncomfortable conversation is often necessary, if we really want to deal in depth with issues such as anti-racism, decolonization, and gender equality.  

Summary: Considering the topics mentioned in the different previous podcasts and on the eve of Vision 2030 we decided to make our first podcast in Spanish in order to talk about issues such as the acceptance of mistakes, anti-racism, decolonization, and feminism. And how creating spaces for reflection within the various teams that promote the recognition of mistakes, deconstruction, and analysis on intersectionality is crucial to take our humanitarian work... to a more humanitarian level.

Myths about Flexibility

Rojan Bolling and Hannah Itcovitz talk about their paper on how to design flexible programs that work for fragile settings. Along the way, they discovered 4 myths that everyone believes work, but that really don't. Flexibility can make a huge difference--especially in complex contexts--and that makes it even more important that we do it well. The idea of flexibility in institutions and relations, not just in operations, and getting beyond a 15% budget benchmark are two of their key insights.

Innovation is not enough: Gender, Technology, and Water in Kenya

Solar water pumps were a great business opportunity for women in northern Kenya--so great that as soon as businesses were profitable, men took over and shut women out of both the business, and sometimes access to water. Dorothy Aseyo from CARE Kenya talks about what she learned about how to pick technologies, pick partners, and make sure that when your goal is women having successful businesses, you don't set up systems for failure. Keeping track of who leads and adapting quickly are some of her key lessons

The Chance To Choose Something Different: Crypto, Cash, and Refugees

Monica Tobar and Ronald Picso talk about their experience working with cryptocurrency instead of cash to support refugees and host communities in Ecuador. Some key lessons? Just do it--don't spend all of your time trying to get everything perfect. Get lots of feedback--participants will tell you what's not working. Build more supply--get many vendors up to speed on crypto so people have choices about where to shop. Plan for training--it takes time to learn a new technology, especially in a crisis. Plan lots of time to support people in using and adopting a new tool, it won't happen overnight.

Don’t Be Afraid to Stop When It’s Not Working

We talk about sustainability all the time, and commit to guaranteeing it in almost every development program. But is it really working? CARE launched a series of post-project studies to find out what lasts and what doesn't after a project closes. Caitlin Shannon and Maria Tobin talk about what they learned doesn't work. A few tips they saw across all 9 research studies:

• No matter how good it is, training alone is not enough for sustained impact.
• If you can't figure out how people will get paid in the long term, it probably won't last.
• You have to design differently. Participants who will have to live with systems in the long term should be at the heart of decisions about sustainability.

There are lots of things that worked too. Check out all of the studies to learn more.

Reflection and Risk: Lessons from Girl-Led Activism

"You have to believe that girls have the power. You don't empower the girl; you have to see the power in her." Suniti Neogy from CARE and Jayanthi Pushkaran talk about lessons from girl-led activism in the Tipping Point project, adapting a model from EMpower in India to Bangladesh and Nepal. What would they do differently now? Have girls lead more! It's very difficult for adults to let go of control, but girls can lead themselves. Ask them the questions; don't tell them the answers. Help girls think through risks and what activism means for them, and how we can be their allies. In needs cultivation, coordination, and commitment.

Thanks to Colleen Farrell for hosting the interview!

More listening: Taking feedback to create and use more effective standards

Madj Sawan from Ihsan for Relief and Development Organization, Fe Kagahastian from CashCap’s Syria response, Ola Batta from the Shafak Organization, and Reem Khamis from UNFPA describe their experience from the Cash and GBV working group. Why was 9 years into the crisis the right time to get started? How do we overcome the failure that most cash responses aren’t focusing on survivors of GBV? They shared the process that helped them get to a better set of standard procedures, and what we have to do to make them real in the way we do programs.

This podcast is produced in partnership with the Women's Refugee Commission and with support from the Swiss Agency for Development and Cooperation (SDC).