CARE Failing Forward

Digital Projects and the Danger of Expertise

February 13, 2019

Mark Malhotra from CARE’s Innovation team talks about the process of designing digital solutions, and the danger of trusting experts when it seems like they aren’t delivering what you need. Human centered design, frequent check ins, and setting clear expectations with consultants all feature as tips to make your next digital experience easier. Tip: just because someone else in an expert, it doesn’t mean you’re wrong.

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