Weekly Screwups: the role of leaders in learning from failure.

Everett Harper from CARE's board talks about the role of the leader in learning from failure, taking action to correct problems, and creating psychological safety. Some tools he refers to in creating safe spaces to learn from failure are:

The Pre-Mortem: figuring out failures in advance, then building in mitigating actions before starting the project

Retros: short for retrospectives, a repeated process for projects, teams, initiatives or companies, to open up a blameless, psychologically safe environment for team members to learn, improve and mitigate future risks. For leaders, it is an opportunity to access information and knowledge from people closest to the customer / beneficiary.

Customer Development: articles from Steve Blank, Book by Cindy Alvarez , interview by Cindy (I love her work), 10 Things I've Learned about CD, and a basic "What is CD"