Holly Radice talks about how people have limited bandwidth to adopt new things in crisis, and how cash transfers in Ebola failed at digital solutions because of unrealistic expectations. Her recommendations: do everything you can to adapt and expand existing systems to push out cash safely, examine your context very carefully and frequently to see what market approaches work, and start planning now for cash transfers during recovery in a few months. Be empathetic to participants and financial service providers, and respect that everyone is affected. Finally, stay in touch with partners and cash working groups to find solutions that will support everyone.
Learn to act with imperfect information. Take calculated risks. Remember who is most at risk. Those are just some of the calls to action from Andres Gomez de la Torre, drawing on CARE's learning from Ebola response. Originally recorded in August of 2018, this podcast has critical lessons that CARE is using today in planning our COVID 19 response, and are an important call to action as we know some of the world's poorest countries are about to get hit with a crisis for which they are not prepared.
CARE International interview on how to learn from failure--what worked and what didn't in Ebola response, and what that teaches us about taking calculated risks.